At Singamata Adventures And Reef Resort , we are committed to safeguarding the privacy and security of our guests’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information collected from our guests and visitors to our website.
1. Information We Collect
1.1 Personal Information
We collect personal information when you make a reservation, contact us, or use our services. This may include:
- Full name, contact details (address, email, phone number)
- Payment information (e.g. credit card details)
- Travel and booking information
- Preferences for services and amenities
2. How We Use Your Information
We use your personal information to provide and improve our services, including:
- Processing reservations and payments
- Communicating booking confirmations and updates
- Personalising your stay and fulfilling requests
- Conducting marketing and promotional activities (only if consent is given)
- Analysing and improving our services and website
3. Sharing of Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist with reservation processing, payment processing, and other resort services.
- Legal Compliance: When required by law or to respond to legal processes.
- Business Transactions: If there is a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Data Security
We implement strict security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. Our measures include encryption, access controls, and regular security audits. However, please note that no online system is completely secure.
5. Your Rights and Choices
You have rights regarding your personal information, including:
- Correction: Request corrections if your information is inaccurate.
- Deletion: Request deletion of your personal information (subject to legal requirements).
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your online experience. You may control cookie settings through your browser settings, though this may affect your ability to use certain features of our site.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@singamata.com
Phone: 089 788 881
8. Acceptance of Privacy Policy
By using our website, making a reservation, or staying at SINGAMATA ADVENTURES REEF RESORT, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services and contact us with any concerns.